Conflict can be delineated as a disagreement among groups or individuals characterized by antagonism and hostility. It arises when one party opposes another, and the opposition comes as a result of one party’s attempts to reach an objective different from the other party’s goal. Conflict is an inevitable part of life, as all of us possess our own opinions, ideas and sets of beliefs. We have our own ways of thinking and we act accordingly. As a result, we find ourselves in conflict in different scenarios with other individuals or groups of people. Then conflict influences our actions and decisions. Clash of thoughts and ideas is a part of the human experience; so conflict comes naturally. However, conflict can be destructive if left uncontrolled. It can be seen as an opportunity for learning and understanding our differences. Again, conflict in the human world may concern either economic or value or power. It can be interpersonal or intrapersonal, intergroup or intragroup. Interpersonal conflict means a conflict between two persons. Intrapersonal conflict occurs within an individual and takes place in a person’s mind. Intragroup conflict happens among individuals within a team. And intergroup conflict is seen among teams within an organisation. We can all live in harmony despite conflicts if we know how to manage these issues.
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